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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laura Valdez

December 15, 2025

5  out of  5
rating by Laura Valdez
"I highly recommend doing buisness here especially this location I needed to get insurance for my 17yr old & Jorge went above my expectations making the process easy and convenient for me. Much appreciation to him & his team."
We responded:
"Thank you, Laura, for your recommendation and for sharing your experience with us. We're glad Jorge and the team made the process easy and convenient for you. We appreciate your support!"
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Connie Dehoyos

December 5, 2025

5  out of  5
rating by Connie Dehoyos
"Had a great experience with the agent Jorge. He was very attentive and most of all was not pushy at all. Thanks for providing great customer service p"
We responded:
"Thank you, Connie, for sharing your experience with Jorge. We're glad to hear he was attentive and provided the service you were looking for. We appreciate your feedback and support. "
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e rb

December 3, 2025

5  out of  5
rating by e rb
"Agent Jorge very helpful, answered all my questions. Very patient."
We responded:
"Thank you for your feedback. It's great to hear that Jorge was helpful and patient in answering all your questions. We appreciate your support!"
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Fernando De Leon

November 24, 2025

5  out of  5
rating by Fernando De Leon
"If you are looking for not only reliable insurance but agents who take pride in their work look no further. Jorge Constantine and Austin Carpenter were able to help when I needed it most. True professional and masters of their craft!"
We responded:
"Thank you, Fernando, for your kind words and for recognizing Jorge and Austin's dedication. We're grateful to have them on our team and are glad they could assist you when you needed it. Your support means a lot to us."
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DIEGO ZUNIGA

November 20, 2025

5  out of  5
rating by DIEGO ZUNIGA
"Pretty straightforward and simple experience! Jorge did a great job communicating the information and made this super easy for me!"
We responded:
"Thank you, Diego, for sharing your experience! We're pleased to know that Austin and Jorge made the process smooth for you. We value your feedback and look forward to helping you again in the future."
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Carrie Hill

November 14, 2025

5  out of  5
rating by Carrie Hill
"I called Austin from State Farm, my daughter recommended him. Austin so polite and very helpful and very patient with me. State Farm gave me a quote and it was a great price . I switched from USAA and now to State Farm. What I like I can call them directly speak to them directly. Austin is very professional. I can’t say enough about the service I received. I am very thank full to State Farm and Austin. Thomas Wallace group State Farm. I would highly recommend them. Thank you Carrie"
We responded:
"Thank you, Carrie, for taking the time to share your experience with us. We're glad to hear that Austin was able to assist you and that you're satisfied with your decision to switch to State Farm. Your recommendation means a lot to us."
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Kimberly Saldana

November 7, 2025

5  out of  5
rating by Kimberly Saldana
"Austin was very helpful"
We responded:
"Thank you, Kimberly, for your feedback! We're glad to hear that Austin was able to assist you effectively. If you need anything else, feel free to reach out."
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Shane blocker

November 7, 2025

5  out of  5
rating by Shane blocker
"He was polite and helpful. He also made sure I wanted other insurance policies other than my auto for discounts and cheaper prices. He also went out of his way to call my previous state form agent from out of state to make sure I got the refund for that insurace so I can just pay for the new one I got."
We responded:
"Thank you, Shane, for your kind words and for taking the time to share your experience. It's great to hear that you found the service helpful and that we could assist with your insurance needs. If you have any more questions or need further assistance, feel free to reach out. "
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Delia Rios

October 31, 2025

5  out of  5
rating by Delia Rios
"Shout out to Jorge Constantion from the Thomas Wallace.State Farm Agency, 15122 Potranco Rd San Antonio Office. He said he could offer me a better price than my current plan and I kept telling him I wasn't interested didn't even give him a chance to show me. Two texts later, I said okay go ahead AND, he did have the plan I needed with at a good price! Persistence pays off!!! He was not pushy and was very patient! Kudos Jorge!"
We responded:
"Thank you, Delia, for taking the time to share your experience with Jorge. We're glad to hear that his patience and persistence helped you find the right plan. Your feedback is greatly appreciated! "
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April Alcorta

October 20, 2025

5  out of  5
rating by April Alcorta
"Jorge Constantino is the best insurance agent. He explains everything very well and great customer service! Thank you Jorge."
We responded:
"Thank you, April, for your kind words about Jorge. We're glad to hear that his explanations and customer service made a positive impact. We appreciate your feedback!"
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patricia k

October 15, 2025

5  out of  5
rating by patricia k
"I had such an amazing and smooth experience. Jorge helped me set up everything to find a great quote for my first car, and found the best deals and discounts for me. It was a very smooth process and he was very patient and helpful. 10/10 experience!"
We responded:
"Thank you, Patricia, for sharing your experience with us. We're glad Jorge could assist you in finding the right quote and making the process smooth. Your feedback is greatly appreciated!"
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Brian M.

October 14, 2025

5  out of  5
rating by Brian M.
"Helped me out quick"
We responded:
"Thanks for the great feedback, Brian! I'm glad we could assist you promptly. If you need anything else, feel free to reach out."
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Jaclyn Barton

October 9, 2025

5  out of  5
rating by Jaclyn Barton
"I moved here from Idaho and was already with State Farm. Thomas’ office made the transition so easy! The staff is great and all very personable. I had a safe driving beacon that wasn’t working and one of his staff drove it over and dropped it off in his way home. That’s above and beyond in my books. If I could give 10 stars, I would! I have 2 vehicles and my life insurance with them. My boyfriend switched over as well for renters and his vehicle."
We responded:
"We appreciate your support, Jaclyn! Ensuring our clients receive top-quality service is always our priority, and we’re so pleased to hear we could assist you. If you ever have any questions, we’re just a phone call away! "
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Henry Medina

October 3, 2025

5  out of  5
rating by Henry Medina
"I want to give a thanks to Jorge he was very helpful and informative."
We responded:
"Thank you, Henry, for your kind words about Jorge. We're glad to hear he was helpful and informative during your experience with us. We appreciate your feedback and look forward to assisting you again."
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Alexandria Chapa

October 2, 2025

5  out of  5
rating by Alexandria Chapa
"Austin was such a great help. He took the time and was patient when answering all my questions. He made sure I understood everything exactly and was able to lock in a great auto rate for me. Highly recommend!"
We responded:
"At our agency, we believe great insurance starts with great relationships. Thanks for letting us be part of your journey, Alexandria—we’re always here for you! "
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Gil Beso

September 19, 2025

5  out of  5
rating by Gil Beso
"I’ve had such a great experience working with Claudia Potts at State Farm! She is professional, knowledgeable, and always takes the time to explain all my options so I can make the best decisions. Claudia is patient, friendly, and genuinely cares about helping her clients, whether it’s finding the right coverage or answering questions quickly. It’s rare to find someone who combines expertise with such great customer service. I feel confident and taken care of knowing Claudia is my agent—I highly recommend her to anyone looking for insurance!"
We responded:
"Thank you, Gil, for your kind words about Claudia Potts. We're delighted to hear that she has been able to provide you with the support and guidance you need. Your recommendation means a lot to us."
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Jacob Slater

September 2, 2025

5  out of  5
rating by Jacob Slater
"Jorge helped me save almost $170.00 per month on my car insurance! He was very polite, listened to our needs, and was very helpful/knowledgeable on car insurance."
We responded:
"At our agency, we believe great insurance starts with great relationships. Thanks for letting us be part of your journey, Jacob—we’re always here for you! "
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Evila Johana Ascencio

August 25, 2025

5  out of  5
rating by Evila Johana Ascencio
"Excelente servicio, el asesor hizo un muy buen trabajo y me ayudó a escoger la mejor opción para mi familia. Mil gracias muy contenta con el servicio."
We responded:
"Hola Evila Johana Ascencio, muchas gracias por tus amables palabras. Nos alegra saber que nuestro asesor pudo ayudarte a encontrar la mejor opción para tu familia. Estamos aquí para lo que necesites."
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Kathlin Trang

August 11, 2025

5  out of  5
rating by Kathlin Trang
"I had the pleasure of working with Jorge to help me find auto insurance. He was super knowledgeable, answered every question, was friendly, and attentive. He was able to lock in an unheard of rate at this time and worked with me based on other quotes I had received."
We responded:
"Thank you, Kathlin, for your feedback! It's great to hear that Jorge was able to assist you effectively and secure a competitive rate. We appreciate your support and look forward to serving you in the future."
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Dylan Delgado

August 8, 2025

5  out of  5
rating by Dylan Delgado
"Me and my fiancé were in a short time frame to get insurance on our new home. Jorge went above and beyond to help me acquire everything I needed that same day thank you so much!"
We responded:
"Thank you, Dylan, for your feedback! It's great to hear that Jorge was able to assist you and your fiancé with your home insurance needs so efficiently. We appreciate your trust in us."
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Alyssa Rose

July 30, 2025

5  out of  5
rating by Alyssa Rose
"I needed car insurance in Texas quickly, and Austin was so helpful in making that happen! After a bad experience with an agent at a different office, working with Austin was a breath of fresh air."
We responded:
"Thank you, Alyssa, for your feedback! It's great to hear that Austin was able to assist you promptly with your car insurance needs. We appreciate your trust in us and look forward to serving you in the future. "
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Cynthia Carpenter

June 26, 2025

5  out of  5
rating by Cynthia Carpenter
"Awesome service with competitive prices. The agent and staff truly care and treat you with respect and kindness with your individual needs cared for."
We responded:
"We appreciate you, Cynthia! Your feedback keeps us motivated to continue providing great service. Thanks for being part of our insurance family! "
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cynthia heinsohn

June 19, 2025

5  out of  5
rating by cynthia heinsohn
"Exceptional! Thomas and his team deliver. No excuses, they just get it done! Highly recommend this team at State Farm"
We responded:
"You’re the best, Cynthia! We love helping amazing clients like you, and we truly appreciate you sharing your experience with us. "
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Cindy

June 19, 2025

5  out of  5
rating by Cindy
"Exceptional! Other places say they will help you and take care of you as a client…Thomas and his team at State Farm deliver! He and his assistant Austin took care of my needs immediately. No excuses here, they just get it done."
We responded:
"Thank you, Cindy, for your kind words and for sharing your experience with us! We're glad to hear that we were able to assist you promptly and effectively. Your feedback is greatly appreciated."
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Chad Johnson

May 29, 2025

5  out of  5
rating by Chad Johnson
"Made the switch over to State Farm! Jorge and Austin did an amazing job helping me get situated with State Farm. Saved money and felt at home while doing it! Would highly recommend!"
We responded:
"Thank you, Chad, for sharing your experience! It's great to hear that Jorge and Austin were able to assist you in making the switch and saving money. We appreciate your recommendation and look forward to continuing to serve you. "